FAQs

[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”SHOPPING INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”HOW CAN I CHANGE MY SHIPPING ADDRESS?” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text text_larger=”no”]By default, the last used shipping address will be saved into to your Too Cool account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text text_larger=”no”]

  • Our Orders Are Usually Delivered Within 7-8 Business Days

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What exactly happens after ordering?” tab_id=”1484652030219-c6960c7e-ee62″][vc_column_text text_larger=”no”]Let Me Guide You.

  • An Email containing all details i.e. Invoice, Order Details; Will Be Delivered to you via email.
  • ¬†After 2 Day An shipping ID i.e. AWB number will be sent to you by our Shipping Partner Shiprocket, by which you can track your order.
  • Within 7 – 8 Business Days Your Order Will Be Delivered.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I receive an invoice for my order?” tab_id=”1484652030238-302a2c7c-fe6f”][vc_column_text text_larger=”no”]Hell Yeah!

  • After Your Order Is Placed An Payment Done Report And Invoice Containing Your Order Details And Price Will Be Sent.

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”PAYMENT INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”HOW CAN I TRACK MY ORDERS & PAYMENT?” tab_id=”1″][vc_column_text text_larger=”no”]After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from Shiprocket[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is wishlist?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text text_larger=”no”]A Wishlist allows You to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlist’s signify your interest in a product without an immediate intent to purchase.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or wrong product?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text text_larger=”no”]OH NO!!

No Worries Keep Calm And Follow Us:

  • If the Package is Delivered Tampered Please Don’t Accept It.
  • If Accepted, Do Contact Us At – mail@toocoolshopping.com or Give Us A Call on – +91 8169284997 Within 2 Days After Delivery.
  • Requests After 2 Days Will Not Be Entertained Coz Of Our Policy.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change or cancel my order?” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text text_larger=”no”]Sorry We Are Working On It!

  • Right Now No Returns Are Taken, Except Damaged Orders.
  • Our Team Is Working On It And Soon Return Option Will Be Available.

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