FAQ (frequently asked questions)

FAQ

A list of frequently asked questions and policies

By default, the last used shipping address will be saved into your Too Cool account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

Our Orders Are Usually Delivered Within 7-8 Business Days.

  • An Email containing all details i.e. Invoice, Order Details; Will Be Delivered to you via email.
  •  After 2 Days An shipping ID i.e. AWB number will be sent to you by our Shipping Partner Shiprocket, by which you can track your order.
  • Within 7 – 8 Business Days Your Order Will Be Delivered.

After Your Order Is Placed An Payment Done Report And Invoice Containing Your Order Details And Price Will Be Sent.

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from Shiprocket

A Wishlist allows You to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlist’s signify your interest in a product without an immediate intent to purchase.

No Worries Keep Calm And Follow Us:

 

  • If the Package is Delivered Tampered Please Don’t Accept It.
  • If Accepted, Do Contact Us At – mail@toocoolshopping.com or Give Us A Call on – +91 8169284997 Within 2 Days After Delivery.
  • Requests After 2 Days Will Not Be Entertained Coz Of Our Policy.
  • Right Now No Returns Are Taken, Except for Damaged Orders.
  • Our Team Is Working On It And Soon Return Option Will Be Available.
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